Video Remote Interpreting

If you’re reading this, chances are you’ve already started looking into video remote interpretation (VRI). You’ve used an interpreter on site or over the phone and want to see what VRI has to offer. In this article, we’ll explain what VRI is, why it’s important, and when to use it. What is VRI (Video Remote Interpretation)? The best way to access languages in real-time is through video remote interpretation (VRI). VRI links an interpreter, usually in a call center with a headset and a video camera, to people who need help speaking different languages. Today’s Video Remote Interpretation Today’s video remote interpretation (VRI) services are much more advanced than they were yesterday. In the past, VRI services were expensive to set up and required a lot of technical know-how. Today, some language providers offer video remote in broadcast quality and faster connection speeds. Services are available 24 hours a day, 7 days a week, 365 days a year on a variety of devices. With so many providers to choose from, VRI is more affordable than ever before, making it an ideal choice for all types of organizations and budgets. How much does video remote interpretation cost? Costs may vary depending on whether you need an interpreter immediately or on a schedule. VRI charges per-minute regardless. Bulk users may be eligible for discounts by working with a Language Service. When Do You Need Video Remote Interpretation? Here are a few situations where VRI would be perfect: Examples of Industries Where Video Remote Interpretation is Used Here are some industries and settings where VRI could help. Best practices and tips for video remote interpretation calls. Here are seven things you should know when you’re on a video remote interpretation call: High-Speed Internet  High-speed internet isn’t a requirement for some video services. However, it will enhance the quality of your call, particularly the definition of your video feed. If you’re looking for high-quality inbound/outbound video, you need to make sure your internet connection is fast. Make sure your network has enough bandwidth so you’re not competing with other users. Quiet Setting  You’ll also need to be able to hear your clients. This means that the video call needs to be conducted in a quiet, non-distracted environment. Good Microphone  A good microphone can make all the difference. Your phone may have a good mic, but make sure to test it before recording a video call. Headphones or conference call headsets with directional microphones usually help reduce background noise. Good Audio Speakers If you’re planning to attend a meeting over speakerphone and don’t have a headset, you’ll need to make sure your speakers aren’t giving off sound or bouncing off your microphone. Enunciate Clearly On video or phone calls, it’s important to speak clearly so that your interpreter can effectively convey what you’re saying. Professional Background  Your surroundings can say a lot about who you are. If you’re looking to elevate your video calls, staging your background can be a great way to do it. You’ll need a professional screen and good lighting, as well as a well-positioned camera. Staging your background can be done on plain walls, or even on produced walls, with framed artwork. Perform a Test Call Make sure to conduct a trial call prior to the video call. For instance, open a video channel and run a sound test to ensure it’s functional and easy to understand. You can also run a microphone and camera test before the call commences. How Can Synergy Language Solutions Help You? Video Remote Interpretation (VRI) Services Synergy Language Solutions offers Video Remote Interpreting services for you and your clients, as well as your stakeholders. We offer Video Interpreting services in more than 300 languages . With Synergy’s VRI Services, you’ll be able to quickly connect with one of our professionally trained and certified interpreters on multiple devices 24 hours a day, 7 days a week, 365 days a year. Call us today to find out if VRI Services are right for you!