Phone Interpreting

A type of interpretation known as “over-the-phone interpreting,” or OPI, makes use of technology to enable smooth communication between two or more individuals who do not speak the same language. It can be applied in a variety of contexts, such as business, healthcare, and education, and is a practical means of getting around language obstacles. Professionals with extensive training and experience, over-the-phone translators can assist in overcoming language or communication hurdles. Since phone interpreting is more convenient, affordable, safe, and less ambiguous than in-person interpretation, it has grown in popularity as a replacement for in-person interpreting services over time. Benefits of OPI Over-the-phone interpreting services provide numerous advantages. The following article lists the top ones: 1. Convenience Over-the-phone (OPI) interpreting is a way to communicate with an interpreter who doesn’t speak your language. You don’t need to leave your office or home to receive interpretation services. Instead, all you have to do is answer the phone and get in touch with a reliable interpreter. OTP offers the advantage of being able to communicate quickly and clearly with people on either end of the phone. 2. Cost-Effectiveness Finding an interpreter who speaks your language can be challenging and costly. Over the phone interpreting is often cheaper than in-person interpreting because there is no need to travel and there is no need for special equipment or venue. OPI provides interpretation services at a reasonable price for accurate results without compromising on the customer service experience. 3. 24/7 Availability OPI can be used 24 hours a day, 7 days a week to communicate with someone on the other end of a phone who does not understand your language. OPI ensures that you are never left without interpreting services, not even on short notice or when it is difficult to call on-demand interpreters in the middle of the night. This interpretation service is important for industries dealing with emergency situations, such as the medical industry. It ensures that these industries never have to deal with a language emergency and ensures maximum customer satisfaction. 4. Reduced Unclear Communication Since communication and interpretation can be difficult due to distance and language barriers, over the phone interpreting is an excellent way to ensure clear communication. By doing so, you can avoid face-to-face contact or hand gestures that can be misinterpreted in long-distance calls. This allows both parties involved to communicate clearly and avoid misunderstandings caused by any form of misunderstanding. 5. Security The best way to communicate securely with someone who doesn’t speak your language is over the phone interpreting. Over the phone interpreters provide a high level of privacy and confidentiality. This is especially important when you’re having a legal or medical consultation. You don’t have to worry about judgment or interruption, and you can rest assured that no one else will hear or understand what you’re saying. 6. Accuracy It’s critical to be able to interpret your thoughts and words into another language for both informal and formal interactions, including international commercial talks. Telephone interpretation services are a great way to communicate with people in different languages without having to worry about misinterpreting or misinterpretation. For each nation they service, an interpretation agency will send a linguistically proficient interpreter who has had extensive training in the customs of that nation. In this method, the message is communicated precisely as intended by all parties. 7. Increased Productivity By enabling you to connect with clients, customers, or coworkers more effectively, OPI can help you become more productive. It improves the effectiveness and clarity of communication between parties so that they are better able to grasp what is required of them. Many people report that using interpretation services has improved their ability to communicate with others by speaking more transparently and conveying more information. Benefits of OPI If you need to communicate with a professional, customer, client, colleague, or even a loved one who speaks a different language, over the phone interpreting is the way to go. It’s affordable, bilingual and confidential. Plus, it’s available 24 hours a day, 7 days a week, 365 days a year. If you’re looking for an efficient, time-saving, accurate and secure method of communicating with someone who doesn’t speak your language, then you’ve come to the right place. For more information on interpretation services or to get started with over the phone interpreting services, get in touch with us today.

Since its inception in the 1970s, telephone interpreting has been a vital service that facilitates the exchange of information between two or more languages. Synergy Language Solutions is proud to offer one of the best telephone interpreting services in the industry. But what exactly is telephone interpreting and how do you know when you should use it? Here are some great tips! What is Phone Interpreting? Telephone interpreting is the process of connecting two speakers who cannot communicate effectively due to a language barrier to an interpreter using a telecommunications system. Phone interpreting can be used in contact centers, hotels and hospitals and does not require an interpreter to be present. When to Use Telephone Interpreting Interpreting is an art that depends heavily on spoken language as well as non-verbal cues such as body language. Most interpreters focus on a speaker’s body language to convey the tone and emotion of the message in their target language. Since body language is so important for interpreting, why would someone opt for telephone interpreting, where body language isn’t involved? For one, telephone interpreting is cheaper than in-person interpreting. Plus, it’s a one-time service. Here are some of the best times to use telephone interpreting: When Time Is Everything Telephone Interpreters are available 24 hours a day, 7 days a week, 365 days a year. Time is of the essence in emergency and critical situations. Effective and rapid communication is essential for survival in life and death situations. When a language barrier is present, it can lead to life-threatening delays. To Reduce Human Contact The COVID-19 pandemic changed the world and forced us all to reevaluate the human touch. In addition to COVID-19, there may be situations where an interpreter can add tension or stress to a meeting. Some people may feel intimidated by an interpreter but a phone call can help people talk to each other without interrupting or interrupting. When NOT to Use Phone Interpreting Although telephone interpretation is a great choice for low-cost interpretation in time-sensitive situations, it is not a “one size fits all” solution. For example, when working with children, in-person or video remote interpretation is the best option because it gives them the peace of mind and human touch they need to communicate openly. However, when working with deaf and hard-of-hearing people, you may need a sign language interpreter. Breaking down language barriers isn’t a one-size fits all solution. Fortunately, there are many interpretation services available. For ASL interpreting, video remote or in-person interpretation might be better suited. Wrapping Up Whether you’re looking to provide excellent customer service, improve business communication, or serve limited English-speaking customers, phone interpreting is an essential tool for any business looking to succeed in today’s global marketplace, where language diversity is on the rise. When you need professional language services most, you can count on telephone interpreting. As an expert interpreting company, Synergy Language Solutions has the best linguistic talent in the industry. Our phone and in-person interpreters are available 24/7. We would love to hear from you and provide you with the best interpretation services for your case! Get in touch with us today to find out more about our telephone interpreters and our other options such as remote interpretation and on-location interpreting solutions!